Terms & Conditions

These Terms & Conditions govern your access to and use of the Website and all products and services offered by Smeedi’s, managed by SMEEDIS ENTERPRISES. By accessing or using our Website, you agree to comply with these Terms.

  1. Business Information

Trade Name: Smeedi’s
Managed By: SMEEDIS ENTERPRISES

Registered Address:
4th Floor, Flat No. 403, Shree Santoshi Mata CHS Ltd., Opp. Shiv Sena Office, R.B. Kadam Marg, Kajupada, Ghatkopar West, Mumbai, Mumbai Suburban, Maharashtra – 400084, India

Phone: +91 8691839051
Email: joshitanmay54@gmail.com

  1. Eligibility

You must be at least 18 years of age or access the Website under the supervision of a parent or legal guardian.

  1. Products and Services

Smeedi’s offers products through its Website. We make every effort to ensure that product descriptions, images, specifications, pricing, and availability are accurate. However, minor variations may occur.

  1. Orders and Acceptance

Placing an order constitutes an offer to purchase. Orders are accepted only after payment verification and confirmation. We reserve the right to refuse or cancel any order due to stock unavailability, pricing errors, payment issues, suspected fraud, or any other legitimate reason.

  1. Pricing and Payment

All prices are displayed in Indian Rupees (INR). Payments are processed securely through authorized third-party payment gateways. We do not store your complete payment credentials.

  1. Shipping and Delivery

Orders are processed and delivered in accordance with our Shipping Policy. Delivery timelines are estimates and may vary depending on your location and courier partner availability.

  1. Returns, Refunds and Cancellations

Returns, refunds, exchanges, and cancellations are governed by our Return & Refund Policy available on the Website.

  1. Intellectual Property

All content on the Website, including text, logos, graphics, images, product photographs, trademarks, and designs, is the exclusive property of Smeedi’s or its licensors and is protected under applicable intellectual property laws. Unauthorized use is prohibited.

  1. Limitation of Liability

To the fullest extent permitted by law, Smeedi’s shall not be liable for any indirect, incidental, or consequential damages arising from the use of the Website or products. Our total liability shall not exceed the amount paid by the customer for the relevant order.

  1. Governing Law

These Terms & Conditions shall be governed by the laws of India. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in Mumbai, Maharashtra.

  1. Changes to These Terms

We reserve the right to modify these Terms & Conditions at any time. Updated Terms will be published on the Website and will become effective immediately upon publication.

  1. Contact Us

Smeedi’s
Managed by SMEEDIS ENTERPRISES

4th Floor, Flat No. 403, Shree Santoshi Mata CHS Ltd., Opp. Shiv Sena Office, R.B. Kadam Marg, Kajupada, Ghatkopar West, Mumbai, Mumbai Suburban, Maharashtra – 400084, India

Phone: +91 8691839051
Email: joshitanmay54@gmail.com

Privacy Policy

This Privacy Policy explains how Smeedi’s, managed by SMEEDIS ENTERPRISES, collects, uses, stores, and protects your personal information when you visit or make a purchase through our Website.

  1. Business Information

Trade Name: Smeedi’s
Managed By: SMEEDIS ENTERPRISES

Registered Address:
4th Floor, Flat No. 403, Shree Santoshi Mata CHS Ltd., Opp. Shiv Sena Office, R.B. Kadam Marg, Kajupada, Ghatkopar West, Mumbai, Mumbai Suburban, Maharashtra – 400084, India

Phone: +91 8691839051
Email: joshitanmay54@gmail.com

  1. Information We Collect

We may collect the following information:

  • Full name
  • Email address
  • Mobile number
  • Billing and shipping address
  • Order and transaction details
  • Customer support communications
  • IP address, browser type, device information, and cookies
  1. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Deliver products and services
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve our Website and customer experience
  • Prevent fraud and unauthorized transactions
  • Comply with applicable legal and regulatory obligations
  1. Payment Information

Payments are processed securely through authorized third-party payment gateways. We do not store your complete debit card, credit card, CVV, UPI PIN, or internet banking credentials.

  1. Sharing of Information

We do not sell, rent, or trade your personal information. Information may be shared only with:

  • Payment gateway providers
  • Courier and logistics partners
  • Technology service providers
  • Government or regulatory authorities when required by law
  1. Cookies

Our Website may use cookies and similar technologies to improve functionality, remember your preferences, and analyze website traffic. You may disable cookies through your browser settings; however, some Website features may not function properly.

  1. Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, disclosure, alteration, or destruction.

  1. Data Retention

Your personal information is retained only for as long as necessary to fulfill business, legal, regulatory, and accounting requirements.

  1. Your Rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information by contacting us at joshitanmay54@gmail.com.

  1. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will become effective immediately upon publication on the Website.

  1. Contact Us

Smeedi’s
Managed by SMEEDIS ENTERPRISES

4th Floor, Flat No. 403, Shree Santoshi Mata CHS Ltd., Opp. Shiv Sena Office, R.B. Kadam Marg, Kajupada, Ghatkopar West, Mumbai, Mumbai Suburban, Maharashtra – 400084, India

Phone: +91 8691839051
Email: joshitanmay54@gmail.com

Shipping policy

  1. Order Processing

Orders are typically processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

  1. Shipping Coverage

We currently deliver to serviceable locations across India. Delivery availability depends on the customer’s pin code and our courier partners’ service network.

  1. Delivery Timeline

Orders are generally delivered within 5–7 business days from the date of dispatch. Delivery timelines may vary depending on the destination, courier partner, weather conditions, or other unforeseen circumstances.

  1. Shipping Charges

Applicable shipping charges, if any, will be displayed at checkout before payment. Promotional free shipping offers may be available from time to time.

  1. Order Tracking

Once your order is dispatched, tracking details will be shared via email, SMS, or WhatsApp (where applicable), allowing you to monitor your shipment.

  1. Delivery Attempts

Our courier partners will make reasonable attempts to deliver your order. If delivery cannot be completed due to an incorrect address, customer unavailability, or refusal to accept the shipment, additional shipping or re-delivery charges may apply.

  1. Delivery Delays

While we make every effort to deliver your order within the estimated timeframe, delays caused by courier partners, weather conditions, public holidays, natural disasters, or other events beyond our control may occur. Smeedi’s shall not be held liable for such delays.

  1. Contact Us

Smeedi’s
Managed by SMEEDIS ENTERPRISES

4th Floor, Flat No. 403, Shree Santoshi Mata CHS Ltd., Opp. Shiv Sena Office, R.B. Kadam Marg, Kajupada, Ghatkopar West, Mumbai, Mumbai Suburban, Maharashtra – 400084, India

Phone: +91 8691839051
Email: joshitanmay54@gmail.com

Return & Refund Policy

At Smeedi’s, customer satisfaction is important to us. If you are not completely satisfied with your purchase, you may request a return in accordance with the policy below.

  1. Return Window

Customers may request a return within 7 days from the date of delivery.

  1. Return Eligibility

Returns may be accepted if:

  • The product received is damaged or defective.
  • The wrong product was delivered.
  • The product received is different from the item ordered.

The product must be unused, in its original condition, with all original packaging, tags, accessories, and proof of purchase.

  1. Return Approval

All return requests are subject to verification and approval by Smeedi’s. Customers may be required to provide clear photographs or videos along with their order details to support the return request.

  1. Refund Policy

Once the returned product is received and successfully verified, the return will be approved and the refund will be credited to the original payment method.

Approved refunds are generally processed and credited within 5–7 business days. The actual credit timeline may vary depending on your bank or payment service provider.

  1. Non-Returnable Items

Returns will not be accepted for:

  • Products that have been used or damaged after delivery.
  • Products returned without original packaging or tags.
  • Requests raised after the 7-day return period.
  • Products damaged due to misuse or improper handling by the customer.

6. Cancellation Policy

    Orders cannot be cancelled once placed.

    1. Contact Us
      Smeedi’s
      Managed by SMEEDIS ENTERPRISES

    4th Floor, Flat No. 403, Shree Santoshi Mata CHS Ltd., Opp. Shiv Sena Office, R.B. Kadam Marg, Kajupada, Ghatkopar West, Mumbai, Mumbai Suburban, Maharashtra – 400084, India

    Phone: +91 8691839051
    Email: joshitanmay54@gmail.com